Faqs
How long does it take for the product to be delivered?
We will also dispatch your order within the same day during the holiday season. All orders will get dispatched as quickly as possible. The delivery time relies upon the standard Australian delivery times and may vary according to your shipping address.
To know the estimated delivery timeframes, you can visit our website at the bottom of the page. The delivery time is estimated only. This delivery time does not include any time parcels may spend in the destination postal destination.
How can I place my order?
Our website is straightforward for youngsters and seniors on mobile and desktops. You must follow these simple steps to get a product from our site.
First Step: First, you must visit our website and select the product you want.
Second Step: Now, add your needed product to the cart.
Third Step: If you want to purchase more than one product, repeat steps one and step 2.
Fourth Step: Now, you can opt to create your account or proceed without an account.
Fifth Step: Select a suitable payment method and complete your order.
Is my order confidential?
Yes, all your orders and details are safe with us. All the information that we collect from you is strictly confidential. We do not give any of your information to any other party. Our staff is legally bound by the condition of employment to the confidentiality of all the orders and customer details.
What if I do not receive any confirmation mail?
All the orders you place through our website will automatically receive a confirmation mail; if you do not receive the confirmation by any chance or technical glitch, you can send us an email along with your relevant proof of the payment.
Do you offer the same price as the local stores?
We offer you products in a very cheap range than the local stores. But in some cases, prices are the same, for example, promotions and 2 for offers. You can differentiate between the prices we offer and the local stores.
Is this pharmacy a government-approved pharmacy?
Yeah, this pharmacy is a US government-approved online drug pharmacy and follows all necessary guidelines from the FDA.
How can I track my order?
During the fulfillment stage, your order’s status will get updated in your account. After your order is dispatched, an email and a text message with the tracking link will be sent to your registered email address and mobile number.
How can I cancel my order?
You can easily cancel your order hassle-free by just clicking on the cancel button. You can cancel your order within two to three hours after confirming your order request with a valid reason.
Can I contact directly to the pharmacist?
Yes, you can quickly contact us through your website’s contact us option. We will surely listen to all your queries and questions and answer them correctly. We are available for you 24*7.
Are there any additional or hidden charges apart from the cost of medications?
Nope! There are no hidden or additional charges for any of the items on our website.